Privacy Policy

Privacy Policy

Craig Bergmann Landscape Design

Effective Date: 4.27.2026

1. Introduction

Craig Bergmann Landscape Design, Inc. (“CBLD,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we safeguard it, and your choices regarding that information. It applies to information collected through our website at www.craigbergmann.com (the “Site”), through our communications with clients and prospective clients, and through internal business tools used by our employees.

2. Information We Collect

2.1 Information You Provide to Us

We may collect the following information when you contact us, request a consultation, apply for employment, or otherwise interact with us:

  • Name, mailing address, email address, and telephone number
  • Property and project details you share when requesting design, installation, or garden care services
  • Information you submit through forms on our Site, by email, or by phone
  • Resume and application information if you apply for a position with CBLD
2.2 Information Collected Automatically

When you visit our Site, we and our service providers may automatically collect certain technical information, including IP address, browser type, device type, pages viewed, and referring URLs. We use this information to operate, secure, and improve the Site.

2.3 Employee Information for Internal SMS Program

CBLD operates an internal text messaging program used solely by CBLD employees for transactional business purposes (for example, automated credit card receipt notifications generated through an authorized application programming interface). For employees enrolled in this program, we collect the mobile telephone number provided by the employee at the time of opt-in during onboarding, along with the date and method of consent. This program is not used to send marketing messages, and is not made available to clients, vendors, or members of the public.

3. How We Use Information

We use the information we collect for the following purposes:

  • To respond to inquiries and provide the design, installation, garden care, and nursery services you request
  • To communicate with clients and prospective clients about projects, scheduling, and related business matters
  • To process employment applications and manage our workforce
  • To operate, maintain, secure, and improve our Site and internal business systems
  • To send transactional text messages to enrolled employees through our internal SMS program
  • To comply with legal obligations and enforce our agreements

4. SMS Program Disclosures

The following disclosures apply to CBLD’s internal text messaging program, which is used solely for employee-facing transactional notifications:

  • No mobile information collected for, or used in connection with, our SMS program will be shared with third parties or affiliates for marketing or promotional purposes.
  • Mobile information and SMS opt-in consent data may be shared only with subcontractors and service providers (for example, our messaging platform and credit-card processing API providers) under confidentiality obligations, and only as necessary to support the operation, delivery, and security of the messaging program.
  • All other categories of information sharing described in this Privacy Policy exclude text-messaging originator opt-in data and consent. This opt-in information will not be shared with any third parties for any purpose other than direct support of the SMS program.
  • Enrolled employees may opt out of the SMS program at any time by replying STOP to any message, or by contacting CBLD using the information in Section 11. Replying HELP will return contact information for assistance. Standard message and data rates may apply.

5. How We Share Information

We do not sell your personal information. We may share information in the following limited circumstances:

  • With service providers and subcontractors who perform services on our behalf (such as IT hosting, email delivery, messaging platforms, payment processing, and professional services), under contractual obligations of confidentiality
  • With business partners and consultants directly involved in delivering a project to you, only as needed to perform that work
  • When required by law, regulation, subpoena, court order, or other lawful request, or to protect the rights, property, or safety of CBLD, our employees, our clients, or others
  • In connection with a business transaction such as a merger, acquisition, financing, or sale of assets, in which case the recipient will be bound to honor this Privacy Policy with respect to your information

6. Cookies and Similar Technologies

Our Site may use cookies and similar technologies to remember your preferences, measure Site usage, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the Site.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect. No method of transmission over the internet or electronic storage is fully secure, however, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as is reasonably necessary to fulfill the purposes for which it was collected, to comply with our legal and contractual obligations, and to resolve disputes and enforce our agreements.

9. Children’s Privacy

Our Site and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us using the information in Section 11 and we will take appropriate steps to delete it.

10. Your Choices

You may contact us using the information in Section 11 to request access to, correction of, or deletion of personal information you have provided to us, subject to applicable law and our recordkeeping obligations. You may unsubscribe from non-essential email communications at any time using the link in those emails. Employees may opt out of the internal SMS program at any time by replying STOP to a program message.

11. How to Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Craig Bergmann Landscape Design

900 N Waukegan Road, Lake Forest, IL 60045

Telephone: 847-251-8355

Email: info@craigbergmann.com

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. Material changes will be communicated through the Site or other appropriate means. Your continued use of the Site after the Effective Date of an updated policy means you accept the updated policy.